Last Updated: December 30, 2025
Canadian Tire Centre is Ottawa’s premier arena and the heart of hockey in the nation’s capital. Home to the NHL’s Ottawa Senators since 1996, this 19,153-seat venue also hosts major concerts, family shows, and special events throughout the year—making it one of the most visited entertainment destinations in Eastern Ontario. While downtown visitors flock to ByWard Market for dining and Parliament Hill for sightseeing, sports and music fans make the pilgrimage to Kanata for the CTC experience.
Whether you’re catching a Senators game, attending a major concert, or experiencing your first event at CTC, this comprehensive guide covers parking strategies, seating advice, dining options, transit tips, and everything you need for a great experience at Ottawa’s biggest arena. If you’re visiting from out of town, consider combining your CTC trip with exploring Kanata’s surrounding amenities or venturing to other Ottawa neighbourhoods like The Glebe or Westboro.
Key Highlights
TL;DR: Canadian Tire Centre in Kanata hosts Ottawa Senators NHL games, major concerts, and events. Arrive early for parking (lots open 2 hours before), use the 400-series lots for faster exit, and take advantage of the free Kanata Park & Ride shuttle on game nights.
| Quick Facts | Details |
|---|---|
| 📍 Address | 1000 Palladium Drive, Ottawa (Kanata) |
| 🏒 Home Team | Ottawa Senators (NHL) |
| 🪑 Capacity | 19,153 (hockey), 20,500+ (concerts) |
| 🅿️ Parking | 6,500+ spots in multiple lots |
| 🚌 Transit | OC Transpo Route 400 series shuttles |
| 🍺 Bars | Molson Canadian Fan Deck, club lounges |
| 📞 Box Office | (613) 599-0100 |
About Canadian Tire Centre
Canadian Tire Centre is Ottawa’s largest indoor arena
Canadian Tire Centre (CTC), originally known as the Corel Centre and later Scotiabank Place, opened on January 15, 1996. Located in Kanata, approximately 20 minutes west of downtown Ottawa, the arena replaced the aging Ottawa Civic Centre as the home of the Ottawa Senators. The move to Kanata gave the Senators a state-of-the-art facility that could compete with the best arenas in the NHL.
Arena History & Evolution
| Year | Milestone | Significance |
|---|---|---|
| 1996 | Opens as Palladium | First Senators game Jan 15, 1996 vs Montreal |
| 1999 | Renamed Corel Centre | Tech company sponsorship |
| 2006 | Renamed Scotiabank Place | Bank sponsorship deal |
| 2007 | Stanley Cup Finals | Senators vs Anaheim Ducks |
| 2009 | World Junior Championship | Hosted IIHF tournament games |
| 2012 | NHL All-Star Game | Ottawa hosts league’s best |
| 2013 | Renamed Canadian Tire Centre | Current naming rights |
| 2017 | Major renovations | Upgraded concessions, tech |
| 2023 | New scoreboard | Enhanced video displays |
| Present | Ottawa’s premier venue | Senators, concerts, events |
Notable Events Hosted
Sporting Events:
| Event | Year | Attendance/Details |
|---|---|---|
| Stanley Cup Finals | 2007 | Senators vs Ducks (lost 4-1) |
| NHL All-Star Game | 2012 | Team Chara vs Team Alfredsson |
| IIHF World Juniors | 2009 | Multiple games hosted |
| WWE Raw/SmackDown | Various | Annual wrestling events |
| NLL Lacrosse | 2023+ | Ottawa Black Bears debut |
Major Concerts (Selected):
| Artist | Year | Notes |
|---|---|---|
| Paul McCartney | Multiple | Legendary performances |
| The Rolling Stones | Multiple | Rock legends |
| Taylor Swift | Multiple | Sold-out tours |
| Metallica | Multiple | Metal anthems |
| Garth Brooks | 2017 | Multiple sold-out shows |
| Bruno Mars | 2018 | Pop superstar |
| Billie Eilish | 2022 | Gen-Z favourite |
| Ed Sheeran | 2023 | Intimate stage setup |
Arena By The Numbers
| Metric | Details |
|---|---|
| Total Capacity (Hockey) | 19,153 seats |
| Concert Capacity | Up to 20,500 |
| Suites | 142 luxury suites |
| Club Seats | 2,508 premium seats |
| Concession Stands | 30+ locations |
| Parking Spaces | 6,500+ across all lots |
| Total Area | 720,000 square feet |
| Construction Cost | $200 million (1996) |
Teams & Regular Events
| Team/Event | League/Type | Season | Tickets From |
|---|---|---|---|
| Ottawa Senators | NHL Hockey | October - April | $40-$300+ |
| Ottawa Black Bears | NLL Lacrosse | December - May | $25-$100 |
| Major Concerts | Various Artists | Year-round | $50-$500+ |
| Family Shows | Disney on Ice, Cirque | Various | $25-$150 |
| WWE Wrestling | WWE Live Events | Periodic | $30-$200 |
| Monster Jam | Truck Racing | Winter | $20-$80 |
Comparing Ottawa’s Venues
| Aspect | Canadian Tire Centre | TD Place | NAC |
|---|---|---|---|
| Capacity | 19,153 | 24,000 (outdoor) | 2,300 |
| Location | Kanata | Downtown | Downtown |
| Primary Use | Hockey, concerts | Football, soccer | Performing arts |
| Parking | Abundant | Limited | Limited |
| Transit Access | Shuttle | Excellent | Excellent |
| Food Options | Many | Many | Limited |
Seating Guide
Understanding CTC seating helps you get the best value
Canadian Tire Centre has multiple seating levels, each offering different views, amenities, and price points. Choosing the right seats depends on your budget, the type of event, and your viewing preferences.
Seating Levels Detailed
Lower Bowl (100 Level) - Premium Experience
| Section Range | Location | Price Range | Best For |
|---|---|---|---|
| 101-106 | Behind goal (Sens shoot twice) | $80-$200 | Seeing goals up close |
| 107-110 | Centre ice, home side | $150-$350 | Best hockey sightlines |
| 111-116 | Behind goal (Sens shoot once) | $80-$200 | Seeing saves up close |
| 117-120 | Centre ice, visitor side | $150-$350 | Excellent views |
| 121-122 | Corner sections | $70-$150 | Good value, lower bowl |
Features:
- Closest to ice/stage
- Premium pricing
- Best sightlines for hockey
- Some sections include VIP club access
- Wider seats in most sections
Club Level (200 Level) - Enhanced Experience
| Section Range | Location | Price Range | Best For |
|---|---|---|---|
| 201-210 | Home side elevated | $100-$250 | Comfort + views |
| 211-217 | End zones elevated | $80-$180 | Budget premium |
| 218-227 | Visitor side elevated | $100-$250 | Comfort + views |
Club Level Features:
- Elevated views of entire ice surface
- Wider, padded seats with more legroom
- In-seat service available for food/drinks
- Access to exclusive club lounges
- Climate-controlled comfort
- Less crowded concourses
Upper Bowl (300 Level) - Value Seating
| Section Range | Location | Price Range | Best For |
|---|---|---|---|
| 301-305 | Home side upper | $40-$100 | Budget, full view |
| 306-310 | Centre upper, home | $60-$120 | Best value sightlines |
| 311-319 | End zones upper | $35-$80 | Most affordable |
| 320-324 | Centre upper, visitor | $60-$120 | Good value |
| 325-329 | Visitor side upper | $40-$100 | Budget, full view |
Upper Level Features:
- Most affordable tickets
- Good views from elevated position
- Steeper seating angle
- Regular concessions access
- Nosebleed sections have true fan atmosphere
Best Seats for Different Events
| Event Type | Best Sections | Budget Option | Avoid |
|---|---|---|---|
| Senators Games | 107-110, 117-120 (centre ice) | 306-310 (upper centre) | Behind goals (106, 111) |
| Hockey (Shoot 2x) | 101-106 (watch goals) | 301-305 | N/A |
| Concerts (End Stage) | 100-level facing stage | 300-level centre | Behind stage |
| Concerts (Centre) | Floor, anywhere 100-level | Upper corners | N/A |
| Family Shows | Lower 300-level | 311-319 | Floor (blocked views) |
| WWE Wrestling | Floor, close 100-level | Upper sections | Corners |
Seating Tips by Budget
| Budget | Recommendation | Sections |
|---|---|---|
| Premium ($200+) | Lower centre ice, club | 107-110, 117-120, Club |
| Mid-Range ($100-200) | Lower corners, upper centre | 101-106, 306-310 |
| Budget ($50-100) | Upper centre, end zones | 306-310, 311-319 |
| Cheap ($40-60) | Upper end zones | 315-319, corners |
Pro Tips for Ticket Buying:
- Weeknight games are cheaper than weekends
- Non-premium opponents (non-Montreal, non-Toronto) cost less
- Last-minute deals often available day-of
- Stubhub/SeatGeek for resale deals
- Season ticket holder resales often below face value
Accessible Seating
| Level | Locations | Features |
|---|---|---|
| 100 Level | Sections 101, 110, 117, 122 | Easy access, companion seats |
| 200 Level | Throughout club level | Elevator access |
| 300 Level | Sections 301, 305, 325, 329 | Elevator required |
Accessibility Services:
- Wheelchair seating throughout all levels
- Companion seats adjacent to accessible spots
- Elevator access to all floors
- Accessible washrooms on every level
- Sensory kits available at Guest Services
- Assisted listening devices at Guest Services
- Service animals welcome with documentation
- Contact box office: (613) 599-0100 for arrangements
Parking Guide
Arriving early ensures stress-free parking
Parking at CTC is one of the most important logistics to master. Unlike downtown venues like TD Place, CTC offers abundant parking but requires strategy for smooth arrival and departure. The arena has over 6,500 parking spots across multiple lots, and understanding your options can save time and money.
Parking Lots Detailed
| Lot | Location | Price | Walk Time | Best For |
|---|---|---|---|---|
| Lot 1 | Closest to arena | $25-30 | 2-5 min | Premium, quick access |
| Lot 2 (North) | East side of arena | $20-25 | 5-8 min | General parking |
| Lot 3 (South) | West side of arena | $20-25 | 5-8 min | General parking |
| Lot 4 | Further from arena | $15-20 | 8-12 min | Budget option |
| Lot 5 (Acres) | Across Palladium Dr. | $10-15 | 10-15 min | Budget, longer walk |
| VIP/Reserved | Closest spots | $40+ | 1-3 min | Pre-purchased only |
| Accessible | Lot 1, closest | Regular | 1-3 min | Disabled permit required |
Parking Map Strategy
For Fastest Entry:
- Arrive 90+ minutes early
- Target Lots 2 or 3 via Palladium Drive
- Follow traffic director signals
For Fastest Exit:
- Park in Lot 4 or 5 facing out
- Exit via Huntmar Road (west)
- Avoid Palladium Drive traffic
For Best Value:
- Park in Lot 5 or use Park & Ride (free)
- Accept longer walk for savings
- Price difference can be $15-20
Arrival Strategy
| Arrival Time | Parking Experience | Recommended Lots |
|---|---|---|
| 2+ hours early | Best selection, easy | Any lot, your choice |
| 90 min early | Good selection, moderate | Lots 1-3 available |
| 60 min early | Limited selection | Lots 3-5 likely |
| 30 min early | Stressful, distant | Lot 5, overflow only |
| At event time | Very difficult | Overflow, expensive |
Exit Strategy
| Strategy | Description | Time Saved |
|---|---|---|
| Wait 20 min | Stay in arena after event | 20-30 min saved |
| Park facing out | Quick car departure | 5 min saved |
| Back lots (4, 5) | Exit via Huntmar Road | 15-20 min saved |
| Know your route | Decide before parking | Avoid confusion |
| Use Waze/Maps | Real-time traffic updates | Variable |
Exit Routes
| Direction | Route | Description |
|---|---|---|
| East (Downtown) | Palladium → 417 East | Main route, heaviest traffic |
| West (Kanata) | Huntmar Rd → Terry Fox | Less traffic, local route |
| South (Barrhaven) | 417 East → 416 South | Via Queensway |
| North (Gatineau) | 417 East → 5 North | Through downtown |
Pre-Purchase Parking
For Senators games and major concerts, pre-purchasing parking online is highly recommended:
| Source | Type | Notes |
|---|---|---|
| Ticketmaster | With event tickets | Often bundled, convenient |
| ottawasenators.com | Game-day passes | Official, reliable |
| ParkWhiz | Third-party app | Compare prices |
| SpotHero | Third-party app | Sometimes cheaper |
Pro Tips:
- Pre-purchased parking guarantees a spot
- Print or save digital pass before arrival
- Pre-purchased lots sometimes have dedicated lanes
Getting There
Driving Routes by Origin
| Starting Point | Route | Distance | Drive Time (No Traffic) | Game Night Time |
|---|---|---|---|---|
| Downtown Ottawa | 417 West to Exit 134 | 20 km | 20-25 min | 35-50 min |
| ByWard Market | 417 West to Exit 134 | 22 km | 22-28 min | 40-55 min |
| Barrhaven | 416 North to 417 West | 25 km | 25-30 min | 40-55 min |
| Orléans | 174 to 417 West | 35 km | 35-45 min | 55-75 min |
| Gatineau | 5 South to 417 West | 30 km | 30-40 min | 50-65 min |
| Nepean | 417 West | 12 km | 12-18 min | 25-35 min |
By Car - Detailed Directions
From Downtown Ottawa:
- Take Highway 417 (Queensway) West
- Exit at Palladium Drive (Exit 134)
- Follow signs to Canadian Tire Centre
- Traffic control guides you on event nights
- Drive time: 20-30 minutes (35-50 on game nights)
From the South (Barrhaven, Riverside South):
- Take Highway 416 North
- Merge onto Highway 417 West
- Exit at Palladium Drive (Exit 134)
- Drive time: 25-35 minutes (40-55 on game nights)
From the East (Orléans, Gatineau):
- Take Highway 174 West or Highway 5 South
- Merge onto Highway 417 West through downtown
- Continue on 417 West past downtown
- Exit at Palladium Drive (Exit 134)
- Drive time: 35-45 minutes (55-75 on game nights)
From the West (Arnprior, Renfrew):
- Take Highway 417 East
- Exit at Palladium Drive (Exit 134)
- Drive time: 30-45 minutes
By Transit (OC Transpo)
OC Transpo operates special event service to CTC on Senators game nights and major events:
Route 400 Series (Game Night Shuttles)
| Route | Origin | Connection | Frequency |
|---|---|---|---|
| Route 400 | Baseline Station | LRT Line 1 | Every 10-15 min |
| Route 401 | Lincoln Fields Station | LRT Line 1 | Every 10-15 min |
| Route 402 | Terry Fox Station | From O-Train | Every 10-15 min |
| Route 403 | Kanata Park & Ride | Free parking | Every 10-15 min |
Service Details:
- Shuttles begin 90 minutes before puck drop/event start
- Return service runs for 60 minutes after events end
- Cost: $4.00 each way (or use day pass)
- Payment: Presto card, cash, or day pass
- Check OC Transpo for specific event schedules
Transit Tips:
- O-Train Line 1 connects downtown to shuttle stations
- Lincoln Fields often has shorter shuttle lines
- Return shuttles can be crowded—be patient
Kanata Park & Ride (Best-Kept Secret)
The smart way to get to CTC without parking fees or traffic stress:
| Step | Details |
|---|---|
| 1. Park Free | Terry Fox Park & Ride (Terry Fox Dr. & Campeau) |
| 2. Take Shuttle | Route 403 runs directly to arena entrance |
| 3. Enjoy Event | No parking fees, no parking lot stress |
| 4. Return Shuttle | Runs 60 minutes after event ends |
| 5. Easy Exit | Drive home via Terry Fox Dr.—minimal traffic |
Why Use Park & Ride:
- Saves $15-30 in parking fees
- Avoids post-event parking lot traffic
- Free parking (no meters, no fees)
- Shuttle drops you at arena entrance
- Return shuttle bypasses traffic
Rideshare (Uber/Lyft)
| Aspect | Details |
|---|---|
| Drop-off | Designated rideshare area near main entrance |
| Pick-up | Same area after events |
| Surge Pricing | Expect 2-3x rates after events |
| Wait Times | 10-30 minutes post-event |
| Pro Tip | Walk to Terry Fox area for lower rates |
Food & Drink at CTC
CTC offers diverse food options throughout the arena
Arena food has evolved significantly, and CTC now offers much more than traditional hot dogs and popcorn. Whether you want quick classics, local favourites, or premium dining experiences, the arena has options across all price points.
Concession Options by Type
Classic Arena Food:
| Item | Price Range | Locations |
|---|---|---|
| Hot Dogs | $7-10 | All concourse levels |
| Burgers | $12-16 | Multiple locations |
| Fries | $6-9 | All concourse levels |
| Pizza Slices | $8-12 | Pizza Pizza stands |
| Popcorn | $8-12 | All concourse levels |
| Nachos | $10-14 | Multiple locations |
| Pretzels | $8-10 | Various stands |
Local & Premium Options:
| Vendor | Specialty | Location | Price Range |
|---|---|---|---|
| Smoke’s Poutinerie | Classic Canadian poutine | Section 110 area | $12-18 |
| Pizza Pizza | Quick slices, personal pizzas | Multiple | $8-15 |
| Craft Beer Stations | Local Ottawa breweries | Throughout | $12-16 |
| Premium Clubs | Elevated dining | Club level | $20-50+ |
| Gourmet Burgers | Premium burger options | Section 120 | $15-22 |
| BBQ Smokehouse | Smoked meats, ribs | Lower level | $16-25 |
Bars & Lounges
| Venue | Location | Access | Specialty |
|---|---|---|---|
| Molson Canadian Fan Deck | Section 119/120 area | All ticket holders | Casual sports bar vibe |
| The Loft | Club Level | Club/Suite tickets | Premium atmosphere |
| Sens Lounge | Lower Level | Premium tickets | VIP experience |
| Various Bars | Throughout concourse | All ticket holders | Quick drinks |
| Corona Patio | Near section 101 | All holders (summer) | Outdoor feel |
Beer Selection
| Type | Brands Available | Price |
|---|---|---|
| Domestic | Molson Canadian, Coors Light | $12-14 |
| Craft Local | Beyond the Pale, Dominion City | $14-16 |
| Import | Corona, Heineken, Stella | $14-16 |
| Premium | Various craft options | $15-18 |
| Tall Boys | 473ml cans | $15-18 |
Dining Tips
| Tip | Description |
|---|---|
| Eat before | More variety and value at nearby restaurants |
| Mobile ordering | Skip lines at select locations via CTC app |
| Club level | Better food, shorter lines, worth the upgrade |
| Off-peak timing | Buy during period breaks when lines are longer |
| Cash or card | Both accepted everywhere |
| Budget tip | Eat before, buy one treat at arena |
Payment Options:
- All vendors accept credit cards, debit, and cash
- Apple Pay and Google Pay at most locations
- Some express lines are card-only
Nearby Restaurants
For pre-game or post-event dining, Kanata offers numerous options within minutes of CTC. Eating beforehand is often faster, cheaper, and offers more variety than arena concessions.
Restaurant Overview by Distance
| Location | Drive Time | Restaurant Count | Best For |
|---|---|---|---|
| Kanata Centrum | 5 min | 15+ | Chain restaurants |
| Hazeldean Mall Area | 7 min | 10+ | Variety |
| Terry Fox Drive | 5-10 min | 8+ | Quick options |
| Downtown Kanata | 10 min | 5+ | Local spots |
Chain Restaurants (5-minute drive)
| Restaurant | Cuisine | Price | Best For |
|---|---|---|---|
| Boston Pizza | Pizza, wings, apps | $$ | Groups, families, sports TV |
| East Side Mario’s | Italian-American | $$ | Groups, families |
| Montana’s | BBQ, ribs | $$ | Meat lovers, groups |
| Swiss Chalet | Rotisserie chicken | $$ | Families, quick |
| Kelsey’s | Casual Canadian | $$ | Groups, variety |
| The Keg | Steakhouse | $$$ | Pre-game splurge |
| Jack Astor’s | Bar & grill | $$ | Groups, sports |
Recommended Pre-Game Spots
| Restaurant | Cuisine | Price | Why Go Here |
|---|---|---|---|
| Joey Kanata | Modern American | $$$ | Upscale, excellent apps, cocktails |
| Bier Markt | Belgian, craft beer | $$$ | 100+ beers, mussels, atmosphere |
| The Works | Gourmet burgers | $$ | Custom creations, fun vibe |
| Lone Star Texas Grill | Tex-Mex | $$ | Fajitas, margaritas, groups |
| Moxie’s | Casual fine dining | $$$ | Date night, polished |
| Scores | Rotisserie, ribs | $$ | Quick, reliable |
| St. Louis Bar & Grill | Wings, ribs | $$ | Great wings, sports |
Post-Event Dining
Many restaurants close by 10 PM on weeknights, so post-game options can be limited:
| Restaurant | Closing Time | Notes |
|---|---|---|
| Boston Pizza | 11 PM-12 AM | Reliable late option |
| Lone Star | 11 PM | Good for groups |
| Jack Astor’s | 11 PM | Bar open later |
| Fast food (Tim’s, McDonald’s) | 24 hours | Always available |
For more dining variety, consider heading to Westboro or The Glebe after downtown-bound events, or explore Ottawa’s nightlife scene after the game.
Ottawa Senators Game Day
Experience the atmosphere of a Senators home game
Attending an Ottawa Senators game at Canadian Tire Centre is a quintessential Ottawa experience. The arena comes alive with 19,000+ fans dressed in red and black, and the energy during rivalry games against Toronto or Montreal is electric.
Game Day Timeline
| Time Before Puck Drop | Activity | Tips |
|---|---|---|
| 3-4 hours | Pre-game meal at nearby restaurant | Book ahead for weekend games |
| 2 hours | Parking lots open | Arrive now for best spots |
| 1.5 hours | Arena doors open | Enter early to explore |
| 1 hour | Warm-ups begin | Great for photos, autographs |
| 45 minutes | Browse team store | Best selection before game |
| 30 minutes | Find seats, grab concessions | Avoid halftime rush |
| 20 minutes | Pre-game ceremonies, anthem | In-seat for atmosphere |
| Puck Drop | Game time! | Go Sens Go! |
Ticket Guide
| Ticket Type | Price Range | Where to Buy |
|---|---|---|
| Upper Bowl (300s) | $40-100 | ottawasenators.com, Ticketmaster |
| Lower Bowl (100s) | $100-350 | Official sites, resale |
| Club Level (200s) | $150-300 | Official sites |
| Premium Opponents | +30-50% | Any source |
| Weeknight Games | 15-25% less | Best value timing |
| Season Ticket Resales | Variable | StubHub, SeatGeek |
Ticket Tips:
- Toronto Maple Leafs and Montreal Canadiens games cost significantly more
- Tuesday/Wednesday games are cheapest
- Last-minute deals often available day-of for non-premium games
- Family packs offer bundled savings
Fan Experience
| Feature | Description | Where |
|---|---|---|
| Spartacat | Team mascot, photo ops | Roams arena, kids’ areas |
| Goal Horn | Iconic celebration | After every Sens goal |
| 50/50 Draw | Win cash prizes | Vendors throughout |
| Sens Store | Official merchandise | Main concourse, section 115 |
| Player Tunnel | Watch arrivals | Section 117 area |
| Zamboni | Ice resurfacing | Between periods |
Game Night Traditions
| Tradition | When | Description |
|---|---|---|
| ”O Canada” | Pre-game | Stand for national anthem |
| Goal Celebration | Each Sens goal | Horn blast, crowd goes wild |
| Hat Trick | Third goal by one player | Fans throw hats on ice |
| Three Stars | Post-game | Top performers announced |
| ”Sens Win” | Victory | Celebration, happy exit |
What to Wear
| Item | Recommendation |
|---|---|
| Jersey | Senators jersey encouraged |
| Team Colours | Red and black |
| Layers | Arena can be cold (ice surface) |
| Comfortable Shoes | Lots of walking, stairs |
| Visiting Team Gear | Accepted but expect friendly ribbing |
Rivalry Games
| Opponent | Atmosphere | Ticket Premium | Notes |
|---|---|---|---|
| Toronto Maple Leafs | Intense | +50-100% | “Battle of Ontario” |
| Montreal Canadiens | Electric | +40-75% | Historic rivalry |
| Boston Bruins | High energy | +20-40% | Atlantic Division |
| Other Divisions | Normal | Standard | Regular experience |
Family Game Day
| Feature | Details |
|---|---|
| Kids’ Zone | Activities, games (early arrival) |
| Spartacat Visits | Photo ops throughout arena |
| Family Sections | Alcohol-free areas available |
| Booster Seats | Request at Guest Services |
| First Game Certificate | Guest Services, free souvenir |
Concerts at CTC
Canadian Tire Centre hosts approximately 20-30 major concerts per year, from arena rock legends to pop superstars to country megastars. The arena’s acoustics have been upgraded over the years, and it remains the only indoor venue in Ottawa capable of hosting the biggest tours.
Concert Capacity & Setups
| Setup Type | Capacity | Stage Location | Artists Example |
|---|---|---|---|
| Full Arena (End Stage) | 18,000-20,000 | One end | Taylor Swift, Metallica, Drake |
| Half House | 10,000-12,000 | One end | Mid-tier touring acts |
| Theatre Setup | 8,000-10,000 | End stage, no floor | Comedians, smaller artists |
| Centre Stage | 18,000-20,000 | Middle of arena | Garth Brooks, U2, Billy Joel |
| Festival Style | 15,000-18,000 | End stage, GA floor | Rock, EDM shows |
Seating for Concerts
| Section | View Quality | Experience | Price Range |
|---|---|---|---|
| Floor GA | Closest | Standing, energetic | $150-400 |
| Floor Reserved | Close, seated | VIP, seated | $200-500+ |
| 100-Level Front | Excellent | Seated with view | $150-350 |
| 100-Level Rear | Good | Comfortable | $100-250 |
| 200-Level (Club) | Great overview | Premium comfort | $120-280 |
| 300-Level Centre | Overview | Budget, good | $50-150 |
| 300-Level Corners | Side view | Budget | $40-100 |
Concert Tips
| Tip | Description |
|---|---|
| Check stage location | Floor seats may face away from stage depending on setup |
| Opener timing | Arrive on time or skip openers—check set times online |
| Merch strategy | Lines longest pre-show; buy during encore or after |
| VIP packages | Include early entry, meet & greets, premium views |
| Floor vs. seats | Floor is standing GA (exhausting); seats offer rest |
| Sound quality | 200-level centre often has best acoustics |
| Earplugs | Bring for loud shows—protect your hearing |
| Early departure | Leave during last song to beat traffic |
Concert Essentials Checklist
| Item | Why |
|---|---|
| Mobile ticket | Loaded and screenshot backup |
| Comfortable shoes | Standing/walking expected |
| Light jacket | AC can be cold |
| Phone charged | Photos, tickets, ride apps |
| Cash backup | Merch may be cash-preferred |
| Clear bag | If bag required, use clear |
Genre-Specific Tips
| Genre | What to Expect | Tips |
|---|---|---|
| Pop (Taylor Swift, etc.) | All ages, dancing, phones | Arrive early, full production |
| Rock/Metal | Loud, energetic | Earplugs essential |
| Country | Friendly crowd, boots | Cowboy hats OK |
| Hip-Hop/R&B | Late start common | Check actual set times |
| Comedy | Seated, quiet | No phones during show |
| EDM | Standing, late | Expect late finish |
Finding Concerts
| Source | Type | Notes |
|---|---|---|
| canadiantirecentre.com | Official | Full listings |
| Ticketmaster | Primary | Official ticket sales |
| StubHub/SeatGeek | Resale | Compare prices |
| Songkick | Discovery | Artist-based alerts |
| Bandsintown | Discovery | Personalized recommendations |
For more live entertainment options in Ottawa, see Ottawa’s nightlife guide or check what’s playing at TD Place.
Tips for First-Time Visitors
Plan ahead for the best CTC experience
Visiting Canadian Tire Centre for the first time can be overwhelming—it’s a massive venue with 19,000+ seats. These tips will help you navigate like a pro and make the most of your experience.
Essential First-Visit Tips
| Tip | Why It Matters | Details |
|---|---|---|
| Download Senators app | Mobile tickets, maps | Also offers seat upgrades, food ordering |
| Check bag policy | Speed up entry | Small bags only (12” x 12” x 6”) |
| Arrive 90 min early | Stress-free experience | Parking, entry, exploration time |
| Know your section | Navigate efficiently | Check seat location before arriving |
| Dress in layers | Comfort at ice level | Arena can be cold (15-18°C) for hockey |
| Bring phone charger | Battery for tickets | Portable charger recommended |
| Screenshot tickets | Backup for entry | In case of connectivity issues |
Pre-Event Checklist
| Timing | Action | Notes |
|---|---|---|
| 1 Week Before | Buy tickets online | Best selection, digital delivery |
| 3 Days Before | Pre-purchase parking | Guarantees spot, sometimes cheaper |
| Day Before | Check weather, transit | Plan driving/transit route |
| Morning Of | Download tickets to phone | Screenshot as backup |
| 2 Hours Before | Leave for arena | Account for traffic, parking |
| 90 Min Before | Arrive at lot | Lots open 2 hours before events |
| 60 Min Before | Enter arena | Watch warm-ups, explore |
What to Bring
| Allowed | Not Allowed |
|---|---|
| Small purses/bags (12”x12”x6”) | Large backpacks |
| Phone, wallet, keys | Outside food/drink |
| Small cameras (no pro lenses) | Weapons, pepper spray |
| Blankets for kids | Drones, selfie sticks |
| Hearing aids | Laser pointers |
| Binoculars | Glass containers |
| Clear bags (faster entry) | Noisemakers, air horns |
| Portable phone charger | Professional video equipment |
Prohibited Items Detailed
| Category | Specifically Prohibited |
|---|---|
| Food/Drink | All outside food and beverages |
| Bags | Backpacks larger than 12”x12”x6” |
| Cameras | Professional cameras with detachable lenses |
| Signs | Signs larger than 11” x 17” |
| Safety | Weapons, pepper spray, fireworks |
| Tech | Drones, laser pointers, professional AV equipment |
Navigation Tips
| Location | How to Find |
|---|---|
| Your Section | Check ticket for section number, follow signs |
| Guest Services | Section 101 area, main concourse |
| Washrooms | Every section, look for overhead signs |
| Concessions | Throughout concourse, check arena map |
| First Aid | Section 114 area |
| Lost & Found | Guest Services, Section 101 |
| Merchandise | Sens Store near Section 115 |
Common First-Timer Mistakes
| Mistake | Solution |
|---|---|
| Arriving late | Plan for 90+ min before event |
| Not eating beforehand | Eat at nearby restaurant |
| Wrong entrance | Check ticket for gate assignment |
| Getting lost | Download arena map in app |
| Missing warm-ups | Enter when doors open (1.5 hrs before) |
| Paying cash for parking | Pre-purchase online |
| Not dressing warmly | Arena is cold—bring layers |
Accessibility
Canadian Tire Centre is committed to accessibility and provides comprehensive services for guests with disabilities.
Accessible Features Overview
| Feature | Details |
|---|---|
| Wheelchair Seating | Available throughout all levels with companion seats |
| Elevator Access | All floors accessible via multiple elevators |
| Accessible Washrooms | Every level, multiple locations |
| Sensory-Friendly Events | Select shows with reduced stimulation |
| Assisted Listening Devices | Available at Guest Services |
| Service Animals | Welcome with documentation |
| Braille/Large Print | Available upon request |
| Accessible Concessions | Lower counters at select locations |
Accessible Seating by Level
| Level | Sections | Features |
|---|---|---|
| 100 Level | 101, 110, 117, 122 | Easiest access, companion seats |
| 200 Level | Throughout | Elevator access, premium amenities |
| 300 Level | 301, 305, 325, 329 | Elevator required |
Accessible Parking
| Feature | Details |
|---|---|
| Location | Designated spots in Lot 1 |
| Distance | Closest to arena entrances |
| Permit Required | Valid disabled parking permit |
| Cost | Standard parking rate |
| Availability | First-come, first-served |
How to Arrange Accessibility Services
| Service | How to Arrange |
|---|---|
| Accessible Seating | Call (613) 599-0100 when purchasing |
| Wheelchair Assistance | Contact Guest Services at arena |
| Sensory Kit | Guest Services, Section 101 |
| Assisted Listening | Guest Services, Section 101 |
| Service Animal | Bring documentation, notify in advance |
Accessibility Tips
- Call ahead for specific arrangements (613) 599-0100
- Arrive early for closest accessible parking
- Use elevators located throughout arena
- Visit Guest Services for any special needs
- Service animals require documentation
Arena Amenities
Services Available
| Service | Location | Notes |
|---|---|---|
| Guest Services | Section 101 | Lost & found, assistance, special needs |
| First Aid | Section 114 | Medical staff on-site 24/7 during events |
| ATMs | Throughout concourse | $3-4 fee per transaction |
| Charging Stations | Various locations | Limited availability, bring backup charger |
| Family Washrooms | Multiple locations | For families with young children |
| Nursing Rooms | Contact Guest Services | Private space for nursing mothers |
| Coat Check | Main entrance area | Seasonal, fees may apply |
Technology & Connectivity
| Feature | Details |
|---|---|
| Wi-Fi | Free CTC Free WiFi throughout |
| Cell Signal | Good coverage, may slow during events |
| Mobile Ordering | Available via Ottawa Senators app |
| Digital Tickets | Scan from phone at entry |
Wi-Fi Tips:
- Network: “CTC Free WiFi”
- Performance may be limited during sold-out events
- Download content before entering for best experience
Other Events at CTC
Beyond Senators games and major concerts, Canadian Tire Centre hosts a diverse range of events throughout the year.
Family Shows
| Event Type | Examples | Typical Dates | Price Range |
|---|---|---|---|
| Disney on Ice | Frozen, Encanto shows | Winter/Spring | $30-100 |
| Cirque du Soleil | Various touring shows | Variable | $60-200 |
| Monster Jam | Truck racing | Winter | $20-80 |
| PAW Patrol Live | Kids’ show | Variable | $25-100 |
| Sesame Street Live | Kids’ show | Variable | $25-80 |
Family Show Tips:
- Book lower 300-level for good views and value
- Avoid floor seats for kids (blocked views)
- Arrive early for merchandise and character meet-and-greets
- Bring ear protection for loud shows (Monster Jam)
Sports Events
| Event | Details | Frequency |
|---|---|---|
| Ottawa Black Bears | NLL Lacrosse | Dec-May, home games |
| Figure Skating | Stars on Ice, exhibitions | Annual |
| WWE Wrestling | Raw, SmackDown, house shows | 1-2x per year |
| Boxing/MMA | Major fight cards | Occasional |
| Curling | Major bonspiels | Occasional |
| Hockey Tournaments | Minor hockey events | Various |
Special Events
| Event Type | Examples | When |
|---|---|---|
| Trade Shows | Consumer expos, car shows | Year-round |
| Graduation Ceremonies | University convocations | Spring |
| Corporate Events | Private functions | Year-round |
| Religious Gatherings | Large services | Occasional |
| Political Rallies | Campaign events | Election years |
Seasonal Events
| Season | What to Expect |
|---|---|
| Fall (Oct-Nov) | Senators season starts, concerts resume |
| Winter (Dec-Feb) | Disney on Ice, Monster Jam, holiday shows |
| Spring (Mar-May) | NHL playoffs (hopefully!), family shows |
| Summer (Jun-Aug) | Major concert tours, arena maintenance |
Ottawa Black Bears (NLL Lacrosse)
The newest tenant at CTC, the Ottawa Black Bears joined the National Lacrosse League for the 2023-24 season. Lacrosse offers a different arena experience:
| Aspect | Details |
|---|---|
| Season | December to May |
| Ticket Prices | $25-100, more affordable than NHL |
| Atmosphere | Fast-paced, family-friendly |
| Game Length | ~2.5 hours |
| Setup | Different from hockey—turf over ice |
Why Try Black Bears:
- More affordable than Senators tickets
- Fast, exciting action
- Great introduction to lacrosse
- Family-friendly atmosphere
- Easier parking (smaller crowds)
Frequently Asked Questions
Q: Where is Canadian Tire Centre located?
Canadian Tire Centre is located at 1000 Palladium Drive in Kanata, approximately 20-25 minutes west of downtown Ottawa via Highway 417 (the Queensway). The arena is in Ottawa’s west end, easily accessible from the Queensway with dedicated exit signage at Exit 134 (Palladium Drive). It’s about 35 minutes from Orléans in the east and 15 minutes from Barrhaven in the south.
Q: How much is parking at Canadian Tire Centre?
Parking at CTC ranges from $10-$40 depending on lot proximity to the arena. Lot 1 (closest) is typically $25-30, Lots 2-3 are $20-25, and outer lots (4, 5) are $10-15. VIP/reserved parking can be $40+. Pre-purchasing parking online through Ticketmaster or ottawasenators.com is recommended for major events to guarantee a spot.
Q: How early should I arrive for a Senators game?
Arrive at least 90 minutes before puck drop for stress-free parking and arena entry. If you want to watch warm-ups (a great experience for first-timers and kids), arrive when doors open—typically 1.5 hours before game time. For sold-out games or premium opponents (Toronto, Montreal), consider arriving 2 hours early.
Q: Can I take public transit to Canadian Tire Centre?
Yes, OC Transpo operates Route 400-series shuttles from Baseline, Lincoln Fields, and Terry Fox stations on game nights and major events. The Kanata Park & Ride at Terry Fox Station offers free parking with shuttle service to the arena—this is the best-kept secret for avoiding parking fees and traffic. Service runs 90 minutes before and 60 minutes after events.
Q: What can I bring into Canadian Tire Centre?
Small bags (12” x 12” x 6” max), phones, wallets, and small cameras are permitted. Outside food and drinks, large backpacks, professional cameras with detachable lenses, and weapons are prohibited. All bags are subject to search at entry. Clear bags speed up the entry process.
Q: What are the best seats for hockey at CTC?
For hockey, the best sightlines are in the 100-level between the blue lines—sections 107-110 (home side) and 117-120 (visitor side). These sections offer optimal views of both ends of the ice and are where the action is most visible. Club level (200s) provides elevated views with premium amenities and comfortable seating.
Q: Is there food at Canadian Tire Centre?
Yes, CTC has 30+ concession stands offering classic arena food (hot dogs, pizza, nachos), local options like Smoke’s Poutinerie, craft beer stations featuring Ottawa breweries, and premium dining in club areas. Mobile ordering is available at select locations via the Ottawa Senators app to skip lines.
Q: How do I get to Canadian Tire Centre from downtown Ottawa?
Take Highway 417 (Queensway) West and exit at Palladium Drive (Exit 134). Follow signs to Canadian Tire Centre—traffic control helps guide you on event nights. The drive takes 20-30 minutes without traffic, but expect 30-45 minutes during peak game times as everyone heads the same direction.
Q: Does Canadian Tire Centre have accessible seating?
Yes, accessible seating is available throughout all levels with companion seats adjacent. The arena has wheelchair access, elevators to all floors, accessible washrooms on every level, sensory kits, and designated accessible parking in Lot 1. Contact the box office at (613) 599-0100 for specific arrangements.
Q: What time do doors open at CTC?
Arena doors typically open 90 minutes before puck drop for Senators games and 60-90 minutes before concerts. For family shows and special events, check your event ticket for specific door times as they may vary. Early entry is worth it for merchandise shopping, food, and finding your seats.
Q: Can I buy tickets at the arena?
Yes, the Canadian Tire Centre box office (located near the main entrance) sells tickets for most events. However, for popular games and concerts, tickets may sell out in advance. Online purchase through Ticketmaster or ottawasenators.com is recommended for guaranteed availability and digital ticket convenience.
Q: How long does it take to exit after an event?
Expect 20-40 minutes to exit parking lots after major events due to 19,000+ fans all leaving at once. Waiting 15-20 minutes inside the arena after events end can significantly reduce your wait time and traffic stress. Those parked in back lots (4, 5) may exit faster via Huntmar Road.
Q: Is Canadian Tire Centre in Ottawa or Kanata?
Technically, CTC is in Kanata, which is part of the City of Ottawa. Kanata was amalgamated into Ottawa in 2001, so the address is Ottawa, ON. The arena is in Ottawa’s west end, about 20-25 minutes from downtown.
Q: What’s the best way to avoid post-event traffic?
Three strategies: (1) Park in Lot 4 or 5 and exit via Huntmar Road instead of Palladium Drive, (2) wait 20 minutes after the event ends to let traffic clear, (3) use the Park & Ride shuttle which bypasses parking lot traffic entirely.
Q: Can I bring kids to a Senators game?
Absolutely. CTC is family-friendly with kids’ zones, Spartacat mascot appearances, booster seats available, and first-game certificates at Guest Services. Family sections (alcohol-free) are available upon request. The atmosphere is exciting but safe for all ages.
Q: Is there a dress code at Canadian Tire Centre?
There’s no formal dress code—casual attire is the norm. For Senators games, wearing team jerseys and red/black is encouraged and adds to the atmosphere. For concerts, dress according to the artist and your comfort. The arena can be cold, so layers are recommended.
Q: How does Canadian Tire Centre compare to TD Place?
CTC is Ottawa’s largest indoor arena (19,000 capacity) primarily for hockey and major concerts, located in Kanata with abundant parking. TD Place is a downtown stadium/arena complex (up to 24,000 outdoors) for football, soccer, and smaller events, with limited parking but excellent transit access. Both venues offer great Ottawa experiences.
Related Ottawa Guides
Venue & Entertainment Guides
| Guide | Description |
|---|---|
| TD Place Ottawa | Downtown stadium for Redblacks, Atlético |
| Ottawa Nightlife Guide | Bars, clubs, late night |
Neighbourhood Guides Near CTC
| Neighbourhood | Distance | Best For |
|---|---|---|
| Kanata | In Kanata | Local area |
| Westboro | 15 min east | Dining, beach |
| ByWard Market | 25 min east | Downtown dining, nightlife |
| The Glebe | 25 min southeast | Boutiques, brunch |
Food Guides
| Guide | Relevance |
|---|---|
| Best Pizza Ottawa | Post-game options |
| Best Cheap Eats Ottawa | Budget pre-game |
| Best Patios Ottawa | Summer pre-game |
| Best Date Night Ottawa | Pre-concert dining |
Winter Activities
| Guide | When |
|---|---|
| Winterlude Ottawa | February festival |
| Rideau Canal Skating | Winter activity |
Final Summary
Why Canadian Tire Centre Matters
Canadian Tire Centre is more than just an arena—it’s where Ottawa comes together for sports, music, and entertainment. From the electric atmosphere of a Senators playoff game to world-class concert experiences, CTC delivers memorable events year-round. For nearly three decades, this venue has been the heart of Ottawa’s entertainment scene.
CTC By The Numbers
| Metric | Details |
|---|---|
| Capacity | 19,153 (hockey), 20,500+ (concerts) |
| Parking | 6,500+ spots across 5+ lots |
| Events Per Year | 150+ (Sens games, concerts, shows) |
| Distance from Downtown | 20-25 minutes via 417 |
| Transit Options | Route 400-series shuttles |
| Concession Stands | 30+ locations |
| Years in Operation | Since 1996 |
Planning Checklist
| Before Event | At Event | After Event |
|---|---|---|
| Buy tickets online | Arrive 90+ min early | Wait 15-20 min to exit |
| Pre-purchase parking | Find your section | Use Huntmar Road exit |
| Check transit schedule | Catch warm-ups | Head to Kanata restaurants |
| Eat at nearby restaurant | Explore concourse | Or transit back downtown |
| Download Senators app | Enjoy the atmosphere | Plan your next event! |
First-Timer’s Advice
| Aspect | Recommendation |
|---|---|
| Arrival | 90 minutes before for stress-free experience |
| Parking | Lot 3-4 for balance of price and convenience |
| Seating | Upper centre (310-315) for best value views |
| Food | Eat before arrival, one treat at arena |
| Exit | Wait 20 min or use back lot exit |
Looking Ahead: CTC in 2026
Canadian Tire Centre continues to evolve while remaining Ottawa’s premier entertainment venue. Expect continued upgrades to technology, concessions, and fan experience. The Senators’ young talent promises exciting hockey, and the concert calendar remains packed with major touring artists. Whether you’re a first-time visitor or a season ticket holder, CTC rewards those who plan ahead and embrace the experience.
Final Thoughts
Success at CTC starts with planning: arrive early, consider the Park & Ride shuttle option, know your parking lot strategy, and give yourself time to enjoy the pre-event atmosphere. Whether you’re cheering on the Senators, singing along to your favourite artist, or taking the family to a show, Canadian Tire Centre delivers on Ottawa’s entertainment needs.
Planning Your CTC Visit:
- Senators Games: Arrive 90 min early, wear red and black, Go Sens Go!
- Concerts: Check stage setup, bring earplugs, know your exit route
- Family Shows: Use family sections, request booster seats, arrive early
See you at the game—Go Sens Go!
For more Ottawa entertainment and activities, explore our guides to ByWard Market, Westboro, The Glebe, and Ottawa’s nightlife.
Sources: Canadian Tire Centre, Ottawa Senators, OC Transpo, venue visits
