Ottawa’s ice cream scene has quietly become one of the most exciting in Canada, and most visitors have no idea what they’re missing.
While Toronto and Montreal often dominate food conversations, Ottawa has cultivated a diverse collection of ice cream shops that rival any major city. From Asian-inspired creations featuring ube and black sesame to authentic Italian gelato crafted by trained artisans, the capital city offers frozen treats that locals fiercely debate and passionately recommend. Whether you’re craving a classic scoop on a summer afternoon or hunting for the most Instagram-worthy soft-serve cone, this comprehensive guide reveals everything you need to know about Ottawa’s best ice cream destinations in 2025.
Key Highlights
TL;DR: Moo Shu dominates for Asian flavours (expect 45-minute summer waits), Stella Luna leads for authentic gelato year-round, and Merry Dairy offers the best dairy-free options. Skip the tourist traps in ByWard Market and venture to neighbourhood gems instead.
| Quick Facts | Details |
|---|---|
| Best Overall | Moo Shu Ice Cream (Chinatown) |
| Best Gelato | Stella Luna Gelato Cafe (Westboro) |
| Best Dairy-Free | Merry Dairy (Hintonburg) |
| Best for Kids | Sundae School (ByWard Market) |
| Price Range | $4-10 per serving |
| Peak Season | May-September |
Why Ottawa’s Ice Cream Scene Stands Out
Ottawa’s frozen dessert landscape has transformed dramatically over the past decade. What was once dominated by chain stores and generic scoops has evolved into a sophisticated collection of artisan shops, each bringing unique perspectives and flavour profiles to the table.
The city’s multicultural population has driven much of this innovation. Asian-Canadian entrepreneurs have introduced flavours like ube, taro, and black sesame that were virtually unknown to mainstream Ottawa audiences just a few years ago. Meanwhile, Italian immigrants and their descendants continue perfecting traditional gelato recipes passed down through generations.
What truly sets Ottawa apart is the community’s passionate engagement with these local businesses. Reddit threads overflow with heated debates about which shop deserves the crown, with one user declaring “Moo Shu is the best in Ottawa, worth the wait” while others champion Stella Luna’s European authenticity. This enthusiasm has created a competitive environment where quality continually improves.
The Complete Guide to Ottawa’s Best Ice Cream Shops
Moo Shu Ice Cream - The Undisputed Local Favourite
Location: Somerset Street West, Chinatown Price Range: $5-8 per scoop Style: Asian-inspired artisan ice cream
Moo Shu has achieved something remarkable in Ottawa’s food scene: near-universal acclaim from locals and visitors alike. This Chinatown gem specializes in Asian-inspired flavours that push boundaries while delivering consistently exceptional taste and texture.
The signature offerings include ube (Filipino purple yam), black sesame, matcha, taro, and Hong Kong milk tea. Each flavour receives meticulous attention, with the black sesame particularly standing out for its nutty depth and creamy finish. As one passionate Reddit user described it, “Black sesame is life-changing.”
What to Expect: The shop operates from a small storefront with limited indoor seating. During summer weekends, lines regularly stretch down the block, with waits reaching 45 minutes or more. The dedicated staff works efficiently, but the careful preparation of each order means rushing isn’t an option.
Pro Tips from Locals:
- “Go on weekdays to avoid lines” is the most common advice from seasoned Moo Shu fans
- The ube and black sesame combination creates an unforgettable flavour pairing
- Ask for samples if you’re unfamiliar with Asian flavours - the staff welcomes curious customers
- Cash and card accepted, but have payment ready to keep the line moving
Best Flavours to Try:
- Ube - The star attraction, featuring authentic Filipino purple yam
- Black Sesame - Rich, nutty, and unlike anything else in Ottawa
- Hong Kong Milk Tea - Sweet, aromatic, and perfectly balanced
- Matcha - High-quality green tea with proper bitterness
- Taro - Subtle sweetness with distinctive purple colouring
Stella Luna Gelato Cafe - Year-Round Italian Excellence
Location: Richmond Road, Westboro Price Range: $5-9 per serving Style: Authentic Italian-style gelato
While many Ottawa ice cream shops close during colder months, Stella Luna operates year-round, serving as the city’s reliable destination for authentic Italian gelato regardless of season. The Westboro location features a warm cafe atmosphere perfect for leisurely dessert dates.
The gelato here follows traditional Italian preparation methods, resulting in a denser, more intensely flavoured product than typical North American ice cream. Classic options like stracciatella, pistachio, and tiramisu sit alongside seasonal creations that showcase local ingredients when available.
Why Locals Love It: Reddit users consistently praise Stella Luna as the “best gelato in the city,” with particular appreciation for the cafe environment. “Great date spot” appears frequently in recommendations, highlighting how the experience extends beyond just the frozen dessert itself.
What Sets It Apart:
- Authentic Italian recipes and techniques
- Year-round operation when competitors close
- Comfortable cafe seating for enjoying on-site
- Espresso and coffee pairings available
- Regular rotation of seasonal flavours
Must-Try Flavours:
- Pistachio - Made with real pistachios, not artificial flavouring
- Stracciatella - Chocolate chip perfection
- Hazelnut - Rich and authentically Italian
- Seasonal fruit sorbets - Refreshing and naturally flavoured
Piccolo Grande - Instagram-Worthy Soft-Serve
Location: Somerset Street West Price Range: $5-7 per cone Style: Creative soft-serve with Asian influences Season: Spring/Summer only
Piccolo Grande has carved out a unique niche in Ottawa’s ice cream landscape by focusing exclusively on soft-serve with Asian-inspired flavours and Instagram-worthy presentations. The seasonal operation creates anticipation each spring when the shop reopens.
The soft-serve format allows for creative presentations that photograph beautifully while maintaining excellent flavour. Toppings and combinations change regularly, encouraging repeat visits to discover new creations.
The Instagram Factor: One Reddit user summed it up perfectly: “Instagram heaven, tastes great too.” The shop has mastered the balance between visual appeal and genuine quality, ensuring that the pretty pictures translate to memorable taste experiences.
Signature Offerings:
- Ube soft-serve with Filipino-inspired toppings
- Matcha cones with delicate presentations
- Seasonal fruit combinations
- Creative swirl combinations
Mantovani - Classic Italian in ByWard Market
Location: ByWard Market Price Range: $6-9 per serving Style: Traditional Italian gelato
Mantovani brings traditional Italian gelato to the heart of Ottawa’s tourist district. The prime ByWard Market location means accessibility for visitors, though locals sometimes seek out neighbourhood alternatives to avoid peak tourist crowds.
The shop focuses on classic recipes executed with precision. Traditional Italian flavours dominate the display case, with each batch prepared following time-honoured methods that prioritize authentic taste over trendy innovations.
Best For:
- Visitors staying near ByWard Market
- Those seeking traditional Italian flavours
- Classic gelato enthusiasts
Pure Gelato - Glebe’s Neighbourhood Gem
Location: Bank Street, Glebe Price Range: $5-8 per scoop Style: Artisan gelato
Pure Gelato has established itself as the Glebe’s go-to destination for quality frozen desserts. The focus on premium ingredients and artisan preparation has earned a loyal neighbourhood following among discerning dessert lovers.
The Bank Street location provides easy access for those exploring the Glebe’s renowned shopping and dining scene. After browsing the neighbourhood’s boutiques and cafes, Pure Gelato offers the perfect sweet conclusion.
Why Choose Pure Gelato:
- Quality ingredients sourced carefully
- Consistent execution across flavours
- Neighbourhood-friendly atmosphere
- Convenient Glebe location
Merry Dairy - Ottawa’s Dairy-Free Champion
Location: Wellington Street West, Hintonburg Price Range: $5-8 Style: Soft-serve with house-made waffle cones Season: Seasonal operation
For those with dietary restrictions or lactose intolerance, Merry Dairy represents a revelation. The shop has built its reputation on offering excellent dairy-free options that don’t compromise on taste or texture, using coconut-based alternatives that satisfy even dairy-loving companions.
The house-made waffle cones add another dimension to the experience, providing fresh, warm vessels for the soft-serve that elevate each serving. The seasonal operation creates summer anticipation, with locals eagerly awaiting each year’s reopening.
Why It’s the Dairy-Free Destination: As one Reddit user explained, Merry Dairy offers “the best dairy-free options in Ottawa.” The coconut-based soft-serve achieves a creamy texture that rivals traditional dairy products, making it accessible for everyone regardless of dietary needs.
Pro Tips:
- “Check Instagram for daily flavours” - the rotation changes frequently
- Arrive early on sunny days to beat the crowds
- The waffle cones are worth the small upcharge
- Both dairy and dairy-free options available for mixed groups
Sundae School - Family Fun in ByWard Market
Location: ByWard Market Price Range: $4-10 Style: Classic ice cream parlour
Sundae School embraces the nostalgic ice cream parlour experience, complete with build-your-own sundaes that delight children and adults alike. The ByWard Market location makes it convenient for families exploring downtown Ottawa.
The emphasis on customization means every visit can be different. Kids particularly love selecting their own toppings and building unique creations, making it an interactive dessert experience rather than simply ordering from a menu.
Best For:
- Families with children
- Those seeking classic sundae experiences
- Build-your-own customization lovers
- Groups with varied preferences
La Bottega - Authentic Italian Market Experience
Location: ByWard Market Price Range: $6-9 Style: Italian gelato within a market setting
La Bottega combines gelato with a broader Italian market experience, allowing visitors to browse imported products alongside their frozen dessert pursuit. Reddit users describe it as serving the “most authentic Italian gelato” in Ottawa.
The market atmosphere creates opportunities for extended visits, with espresso, pastries, and imported goods available for those seeking a complete Italian culinary experience.
SuzyQ Doughnuts - The Creative Combination
Location: Multiple locations Style: Doughnuts + soft-serve combinations
SuzyQ has built a reputation primarily for doughnuts but has expanded into soft-serve combinations that create Instagram-worthy moments. The marriage of fresh doughnuts with soft-serve ice cream produces indulgent treats that satisfy multiple cravings simultaneously.
Why Add SuzyQ to Your List:
- Multiple convenient locations
- Creative doughnut + ice cream pairings
- Instagram-worthy presentations
- Unique Ottawa original
Neighbourhood Guide: Where to Find Your Perfect Scoop
Chinatown / Somerset West
The Destination: Asian-inspired flavours and innovative creations
This neighbourhood has emerged as Ottawa’s most exciting ice cream destination, featuring both Moo Shu and Piccolo Grande within walking distance. For those seeking unique flavours unavailable elsewhere in the city, Somerset Street West should be your first stop.
Must-Visit:
- Moo Shu Ice Cream - The area’s crown jewel
- Piccolo Grande - Seasonal soft-serve excellence
Best Strategy: Visit on a weekday afternoon to minimize wait times at Moo Shu, then walk to Piccolo Grande for a second flavour experience if open.
ByWard Market
The Destination: Tourist-friendly with classic options
The Market offers convenience and variety, with multiple options within short walking distances. However, locals often suggest venturing beyond this area for the city’s best experiences.
Must-Visit:
- La Bottega - Most authentic Italian option
- Sundae School - Best for families
- Mantovani - Traditional gelato
Local Advice: Many Reddit users suggest “skip tourist traps in Market, go to Moo Shu or Stella Luna” for superior experiences.
Westboro
The Destination: Year-round gelato excellence
Stella Luna anchors this neighbourhood’s dessert scene, offering consistent quality regardless of season. The cafe atmosphere makes it particularly suitable for leisurely visits and date nights.
Must-Visit:
- Stella Luna Gelato Cafe
Hintonburg
The Destination: Dietary restriction-friendly options
Merry Dairy has made Hintonburg the go-to neighbourhood for those seeking dairy-free alternatives that don’t compromise on quality.
Must-Visit:
- Merry Dairy
Glebe
The Destination: Neighbourhood charm with quality gelato
Pure Gelato serves the Glebe community with consistent quality and convenient access along Bank Street.
Must-Visit:
- Pure Gelato
Best Ice Cream for Every Occasion
Best for Date Night
Winner: Stella Luna Gelato Cafe
The cafe atmosphere, year-round operation, and sophisticated flavour profile make Stella Luna ideal for romantic outings. Comfortable seating allows for extended conversations over gelato, and the Westboro neighbourhood provides excellent post-dessert walking opportunities.
Runner-Up: La Bottega, where the Italian market atmosphere creates a unique date experience.
Best for Adventurous Eaters
Winner: Moo Shu Ice Cream
If you’re seeking flavours unavailable elsewhere in Ottawa, Moo Shu delivers without compromise. The Asian-inspired offerings challenge palates accustomed to vanilla and chocolate while rewarding curiosity with genuinely exceptional taste experiences.
Must-Try: Ask for samples if you’re unsure about unusual flavours - the staff encourages exploration.
Best for Families with Children
Winner: Sundae School
The build-your-own sundae format engages children in the decision-making process, transforming dessert into an interactive experience. Multiple options satisfy picky eaters while adventurous kids can experiment freely.
Runner-Up: SuzyQ for the doughnut + ice cream combination that kids adore.
Best for Dietary Restrictions
Winner: Merry Dairy
The dedicated focus on excellent dairy-free options means those with lactose intolerance or dairy allergies don’t have to settle for lesser alternatives. The coconut-based soft-serve rivals traditional dairy in both texture and satisfaction.
Additional Options:
- Moo Shu offers select dairy-free flavours
- Most shops carry fruit sorbets as vegan alternatives
Best for Instagram
Winner: Piccolo Grande
The creative presentations and colourful soft-serve combinations photograph beautifully, earning the shop its reputation as “Instagram heaven.”
Runner-Up: SuzyQ’s doughnut + soft-serve combinations create share-worthy moments.
Best Year-Round Option
Winner: Stella Luna Gelato Cafe
While most Ottawa ice cream shops operate seasonally, Stella Luna serves gelato throughout the year, making it the reliable choice during Ottawa’s notoriously cold winters.
Unique Flavours Worth Seeking Out
Asian-Inspired Flavours
Ottawa’s Asian ice cream offerings have expanded dramatically, with flavours that were exotic curiosities becoming mainstream favourites:
Ube (Purple Yam) The Filipino purple yam creates a distinctive purple colour and subtly sweet, slightly earthy flavour. Moo Shu’s version has introduced countless Ottawans to this beloved ingredient.
Black Sesame Rich, nutty, and deeply satisfying, black sesame ice cream offers complexity that surprises first-time tasters. The flavour builds gradually, revealing new dimensions with each bite.
Matcha (Green Tea) Quality matcha ice cream balances sweetness with appropriate bitterness, avoiding the overly sugary versions common in mass-market products. Look for genuine green colour rather than artificial brightness.
Taro Similar to ube but with its own distinct personality, taro provides subtle sweetness and beautiful purple colouring.
Pandan The “vanilla of Southeast Asia” offers a unique aromatic quality that’s becoming increasingly popular among Ottawa’s adventurous eaters.
Lychee Fragrant and refreshing, lychee flavours capture the essence of this beloved tropical fruit.
Hong Kong Milk Tea Sweet, aromatic, and reminiscent of the popular beverage, this flavour bridges familiar tea experiences with frozen dessert format.
Italian Classics
Traditional Italian gelato flavours remain beloved for good reason:
Stracciatella The Italian answer to chocolate chip, featuring fine chocolate shards suspended in creamy base.
Pistachio Authentic pistachio gelato uses real nuts, creating a flavour far removed from artificial green versions.
Tiramisu Coffee-soaked ladyfingers translated into frozen form, capturing the essence of the classic dessert.
Creative Local Innovations
Ottawa shops continue experimenting with unique combinations:
Lavender Honey Floral and sweet, this sophisticated flavour appeals to those seeking something beyond traditional options.
Earl Grey Tea-infused ice cream that captures bergamot’s distinctive aromatics.
Maple Celebrating Canadian heritage with the country’s signature sweetener.
The Vegan and Dairy-Free Guide
Finding excellent vegan and dairy-free ice cream in Ottawa has become significantly easier as shops recognize the growing demand for alternatives.
Best Overall Dairy-Free: Merry Dairy
The shop’s coconut-based soft-serve represents the gold standard for dairy-free options in Ottawa. The texture achieves the creaminess often missing from alternatives, while the flavour stands on its own merits rather than attempting to merely imitate dairy.
Moo Shu’s Dairy-Free Options
Select flavours at Moo Shu are naturally dairy-free or prepared with alternatives, though availability varies. Ask staff about current dairy-free offerings during your visit.
Fruit Sorbets Everywhere
Nearly every shop on this list offers fruit sorbets that are naturally vegan. While sometimes considered a consolation prize, well-made sorbets can be exceptional desserts in their own right, particularly during hot summer months.
Tips for Dairy-Free Seekers
- Call ahead to confirm current dairy-free offerings
- Ask about cross-contamination if you have severe allergies
- Fruit sorbets are reliable options at most locations
- Merry Dairy remains the most dedicated dairy-free destination
Seasonal Considerations and Best Times to Visit
Summer (June-August)
Expect:
- Peak crowds and longest waits
- All shops operating
- Outdoor seating at full capacity
- Weekend waits at Moo Shu reaching 45+ minutes
Strategy:
- Visit weekday afternoons for shortest waits
- Arrive early on sunny weekends
- Consider less popular shops during peak times
- Have a backup plan if lines are excessive
Spring and Fall (April-May, September-October)
Expect:
- Moderate crowds
- Most seasonal shops open (spring) or closing (fall)
- Pleasant weather for enjoying ice cream outdoors
- More manageable wait times
Strategy:
- Ideal time for first visits to popular spots
- Check seasonal shops’ opening/closing dates
- Enjoy the best balance of weather and crowds
Winter (November-March)
Expect:
- Many shops closed for the season
- Stella Luna operating year-round
- Significantly reduced crowds at open locations
- Colder weather doesn’t stop true enthusiasts
Strategy:
- Stella Luna becomes the default destination
- Indoor seating becomes essential
- Embrace the contrast of cold treat in cold weather
Money-Saving Tips and Local Secrets
Beat the Crowds
- Weekday afternoons offer the shortest waits at popular locations
- Arrive early on sunny weekends before lines build
- Check Instagram for real-time crowd updates at some shops
- Explore alternatives when your first choice has excessive waits
Maximize Value
- Ask for samples - Most shops happily offer tastes of unfamiliar flavours
- Single scoops satisfy - The intense flavours mean less is often more
- Share unusual flavours - Try multiple options by sharing with companions
- Skip toppings - Quality ice cream doesn’t need additions
Local Knowledge
- Check Instagram for daily flavours at shops like Merry Dairy
- Combine visits - Moo Shu and Piccolo Grande are within walking distance
- Ask staff for recommendations - They know what’s particularly good today
- Return visits reveal different experiences - Rotating flavours mean new discoveries
FAQ
Q: What is the best ice cream shop in Ottawa?
Most locals crown Moo Shu Ice Cream as Ottawa’s best, particularly for its innovative Asian-inspired flavours like ube and black sesame. However, Stella Luna leads for traditional Italian gelato, and Merry Dairy wins for dairy-free options. The “best” truly depends on your flavour preferences and what experience you’re seeking.
Q: Is the wait at Moo Shu really worth it?
Reddit users overwhelmingly say yes, with one declaring it’s “worth the wait” despite summer lineups reaching 45 minutes. Visit on weekdays to minimize wait times, or embrace the anticipation as part of the experience. The unique flavours simply aren’t available elsewhere in the city.
Q: Where can I find dairy-free ice cream in Ottawa?
Merry Dairy in Hintonburg offers the best dedicated dairy-free options, using coconut-based alternatives that rival traditional dairy in creaminess and flavour. Moo Shu also offers select dairy-free flavours, and virtually every shop carries vegan fruit sorbets.
Q: Which Ottawa ice cream shops are open year-round?
Stella Luna Gelato Cafe operates throughout the year, making it the reliable choice during Ottawa’s cold winters. Most other shops, including Moo Shu, Piccolo Grande, and Merry Dairy, operate seasonally from spring through fall.
Q: What are the most unique ice cream flavours available in Ottawa?
Moo Shu offers the city’s most distinctive flavours, including ube (Filipino purple yam), black sesame, taro, Hong Kong milk tea, and matcha. These Asian-inspired options aren’t commonly found elsewhere in Ottawa, making the shop a destination for adventurous eaters.
Q: What’s the best ice cream shop for families with kids in Ottawa?
Sundae School in ByWard Market excels for family visits, offering build-your-own sundaes that let children customize their creations. The interactive experience engages kids while satisfying parents who appreciate quality ingredients.
Q: How much does ice cream cost in Ottawa?
Expect to pay between $4-10 per serving at Ottawa’s artisan ice cream shops. Single scoops typically range from $5-8, while sundaes and specialty items can reach $10. These prices reflect the quality ingredients and artisan preparation methods used.
Q: What neighbourhoods have the best ice cream in Ottawa?
Chinatown (Somerset West) has emerged as Ottawa’s most exciting ice cream destination, featuring both Moo Shu and Piccolo Grande. Westboro offers Stella Luna’s year-round gelato excellence, while ByWard Market provides convenient access to multiple options including La Bottega and Sundae School.
Final Thoughts
Ottawa’s ice cream scene has evolved into something genuinely remarkable, offering experiences that stand proudly alongside any major Canadian city. From Moo Shu’s boundary-pushing Asian flavours to Stella Luna’s authentic Italian gelato, the capital city rewards those willing to explore beyond chain stores and generic options.
The passionate local community continues driving quality improvements, with Reddit threads and social media discussions holding shops accountable while celebrating their successes. This engagement has created an environment where excellence is expected and mediocrity quickly identified.
Whether you’re a longtime Ottawa resident discovering a new neighbourhood gem or a visitor seeking the city’s best frozen treats, this guide provides the foundation for memorable ice cream experiences. Start with Moo Shu for the full Ottawa experience, embrace Stella Luna for year-round reliability, and don’t overlook Merry Dairy if dietary restrictions have previously limited your options.
The only question remaining: which flavour will you try first?
Sources: Local Ottawa community recommendations, Reddit r/ottawa discussions, shop websites and social media profiles
